Operations Lead

Workster is partnering with a fast-growing e-mobility startup to recruit an Operations Lead.
In this role, you will manage all operational aspects of our Stuttgart UpCenter, our largest center globally. You will lead a team of managers, associates, and bike mechanics, overseeing operations, optimizing processes, and ensuring seamless delivery of our products to customers. This role is perfect for someone who thrives in a fast-paced environment and wants to contribute to a rapidly expanding company’s success.

Your Role

• Team Leadership: Build and lead a strong, high-performing team of managers, operational associates, and bike mechanics.
• Operational Strategy: Define operational targets, set priorities, and develop strategies to ensure efficient operations and meet company goals.
• P&L Ownership: Manage the UpCenter’s budget and ensure operational targets are met while optimizing costs.
• Data Analysis: Dive deep into operational data to identify optimization opportunities and improve efficiency.
• Process Optimization: Design and implement processes that streamline operations, improve financial efficiency, and enhance customer experience.
• Tool Development: Set up tools and dashboards to provide real-time visibility into operational performance and identify areas for improvement.
• Cross-functional Collaboration: Work closely with the rest of the company to support rapid growth and expansion, ensuring seamless operations across departments.

Your Qualifications

• 6+ years of experience in Operations, Consulting, Finance, or a related field.
• Strong academic background in business, management, or related disciplines.
• Fluency in German (native or C1 level) and English (excellent written and verbal communication).
• Leadership experience with the ability to inspire, motivate, and manage large teams.
• Superior problem-solving skills with the ability to analyze data, identify root causes, and implement effective solutions.
• Comfortable working in a fast-paced, constantly changing environment.
• Attention to detail and a passion for operational excellence.
• Ready to take full accountability for a complex operational scope and make impactful decisions.

The Offer

• High-impact role in a dynamic startup with full operational responsibility for the Stuttgart UpCenter.
• Ownership of strategic initiatives, with a direct impact on the company’s growth and success.
• Opportunity to shape the culture of the growing German team as one of the first employees.
• Flexible working environment and decision-making without bureaucratic delays.
• Stock options as part of your compensation package.
• 15% discount on an e-bike from the company shop each year.
• Collaborative and entrepreneurial environment with significant learning and growth opportunities.