ACS Front Desk Services and Lending Closet

We are looking for individuals who want to join our team at USAG Bavaria.
Apply now!

Job Opportunity : (ACS) Front Desk & Lending Closet Administrator
Location : Stuttgart
Start Date : Immediately
Schedule : PTOC (Part-Time On Call)

This is a part-time on-call (PTOC) position. (*Substitute and replace personnel for planned and unplanned absences at the Administrative office. Personnel should be available on short notice.)

Support Those Who Serve – Join the ACS Team

Do you have a heart for helping Soldiers and their Families? Are you organized, professional, and passionate about connecting people to the services they need? This opportunity could be your next meaningful mission.

We're seeking a Front Desk and Lending Closet Administrator to support Army Community Service (ACS) operations at USAG Bavaria. This role ensures Soldiers and Family Members receive the guidance and resources needed to successfully navigate military life OCONUS.

This is an excellent fit for candidates with prior military support experience or those who are service-minded, adaptable, and thrive in people-focused roles.

What You’ll Do

Customer Service & Support

• Greet and assist walk-in customers in a friendly, professional manner
• Answer questions and provide timely referrals to ACS staff and other community resources
• Register customers for ACS classes/events and confirm attendance

Information & Referral

• Become an expert on ACS and DFMWR services
• Maintain and share up-to-date community and local service information
• Provide intake and processing support for incoming and outgoing Soldiers and Families
• Conduct customer follow-up and provide additional referrals as needed

Administrative Functions

• Input customer data and statistics into the ACS Staff Application daily
• Maintain organized records, files, and digital systems
• Add, edit, and manage ACS classes/events within ACS Staff
• Ensure current flyers and information are displayed throughout ACS and Welcome Center

Lending Closet Services

• Prepare, issue, receive, and properly store items per Relocation Readiness Program (RRP) guidelines
• Safely lift and transport items up to 60lbs
• Keep inventory clean, organized, and accessible

Who You Are

You’re detail-oriented, dependable, and love helping others navigate change. Whether you’ve served, supported service members, or simply understand the unique challenges of military life, your empathy and professionalism make you a great fit for this team.

Qualifications

• 1+ year experience supporting Military Families with community services or referrals
• Able to lift up to 60 lbs for Lending Closet responsibilities
• Strong English language proficiency (Level 3 or higher), with the ability to communicate clearly and confidently in both written and verbal formats; skilled in engaging with diverse individuals and conveying information in a courteous, approachable, and professional manner
• Technically skilled in Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams)
• Able to pass a background check

Why This Role Matters

This is more than a desk job—it’s a front-line opportunity to welcome Soldiers and Families into a new chapter of military life. You’ll be the first face they see, the helping hand they remember, and the connection to the community they’ll rely on.

Ready to Join Us?

If you're detail-driven, compassionate, and ready to support our mission at USAG Bavaria, apply today and make a real impact where it counts most.

DOCPER/SOFA/Logistical Support Status

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.