Spend the Winter in Malta: Customer Support Representative (German Market)

Spend Your Winter in Malta – Join an International Airline Team!

German-Speaking Airline Contact Centre Agents (C2 German | C1 English)

Malta | On-Site

Start Date: 15 February 2026

Looking to escape the cold and build your career in sunny Malta ? Whether youre already on the island or dreaming of relocating for the winter, this is your opportunity to join a global airline contact centre and enjoy a Mediterranean lifestyle while working in an international environment.

Your Role

As an Airline Contact Centre Agent , youll be the first point of contact for passengers, helping them with:

• Flight bookings, changes, and cancellations
• General travel and airline-related inquiries
• Providing excellent customer service in German & English
• Ensuring a smooth and positive customer experience

Working Hours

• Monday to Friday
• Between 09:00 – 18:30
• 8-hour shifts
• On-site role in Malta

What Were Looking For

• German C2 (mandatory)
• English C1 (mandatory)
• Strong communication and customer service skills
• Comfortable using computer systems
• Previous customer service experience is a plus (not required)
• Open to working and living in Malta

Salary & Benefits

Hourly Salary Progression

• Month 1: €5.60/hour
• Month 2: €8.10/hour
• After probation: €8.50/hour
• After 12 months: €8.75/hour (performance-based)
• After 18 months: €9.20/hour (performance-based)

Additional Benefits

Performance Bonus: up to €2,000/year (paid quarterly, after probation)

Language Allowance: €250/month (after training)

Relocation Package: €2,000 (paid after 1 month of employment)

Why Malta?

• Mild winters & over 300 days of sunshine
• English-speaking, international environment
• Beautiful beaches, rich culture & vibrant nightlife
• Perfect destination for a winter escape with career stability

Ready to make Malta your next destination?
Apply now or send us a message to learn more about relocating and starting your airline career in the sun!

Local candidates in Malta & international applicants welcome